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Customized Plan Design

The success of a client's plan lies beyond a PBM that is able to understand your needs; you need SCL's expertise in understanding your needs, helping you develop long-term plan goals and translating everything into tangible plan parameters. As the oldest independent PBM in the country, SCL has worked with all client sizes in virtually every industry. As clients continue to request unique plan parameters, our highly-sophisticated claims processing system has always been able to accommodate these requests. Our system is efficient, accurate and easily modified to meet policy changes, benefit design changes and formulary changes.

You are the Customer

  • Customized Rx benefit design
  • Technology that meets and exceeds today's standard
  • 24 Hour Turnaround for plan design changes
    • Real Time Eligibility
    • 24 Hour ID Card Turnaround
    • 48 Hour New Group Implementation
  • Access to all standard reports, Ad Hoc reports and client data
  • Defined contract discount, fees and terms

Client Communications

  • Proactive and regularly scheduled face-to-face client meetings
  • Health Fair and Open Enrollment meeting support
  • 24 Hour Turnaround for plan design changes
  • Industry and Utilization updates
  • Wellness information and education


The transition to a new PBM requires a vendor with significant experience. SCL has the expertise to guarantee this process is smooth and completed based on the exact specifications of your organization. It is essential, and of the utmost importance to us, that the implementation and transition is a positive experience. SCL uses a disciplined and systematic approach to ensure your pharmacy plan is implemented correctly and on time using four strategic phases: Discovery, Deployment, Testing, and Post-Installation.

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