Your dedicated account management team will continually monitor your plan's performance, consider how new technology and programs might impact your plan efficiency, and provide new recommendations whenever opportunities are identified, all while maintaining invisibility. The account manager will assist you and your clients by handling operational issues, facilitating contact with internal subject matter experts, managing ongoing projects, providing ongoing administrative support, fulfilling ad hoc reporting requests, and maintaining responsibility for the overall service of your account.
SCL empowers our account team members to perform virtually any task to resolve issues as quickly as possible and maintain client satisfaction. Furthermore, housed in our headquarters with all department heads and senior management, each account team has direct, immediate access to necessary individuals if issue escalation is required. Script Care is a company built on service, and our experienced account management teams and dedication to flexibility provide the ideal partner.